Return policy

You have the right after paying for the product, but before product delivery, to cancel your order by sending a registered mail with a corresponding message along with order number and your bank account number to Euronics store address.

After receiving the product you have the right to familiarize yourself with it during 14 days time. If for some reason you are not satisfied with the purchased product, you have the right to return it in 14 days time by sending a corresponding email to info@kiddixkid.com along with order number, your bank account number or by calling the SIA "Kiddix" client support number.

When cancelling the order or when returning the product , we return the sum paid for the order, including the delivery fee, back to the client's bank account not later than 30 days after cancelling the order, or in case of returning the product, from the moment of receiving the corresponding message.

The returned product must be fully complete, in original packaging (should contain all the items contained in the product packaging).

When returning the product, the KiddixKid e-shop retains the right to demand the transportation fee from the client and to deduct the transportation fee from the sum due to be returned