Return policy

You can cancel an order at any time before it is dispatched: write to info@kiddixkid.com with your order number.

You may withdraw from the purchase within 14 days of receiving the sandals, without giving a reason. Tell us by e-mail at info@kiddixkid.com or by phone at +371 26 399 008 with your order number, and send the sandals within 14 days after that to KIDDIX SIA, Šarlotes iela 18a, Rīga, LV-1063, Latvia.

Please return the sandals unworn, complete and in their original box. You may try them on as you would in a shop; if they were used beyond that, we may reduce the refund by the loss in value.

We refund the amount paid, including the standard delivery charge, within 14 days of receiving your notice, to the account you paid from. We may wait with the refund until the sandals are back with us or you have shown that you sent them. The cost of sending them back is paid by the buyer.

A manufacturing defect can be claimed within two years of purchase under the Latvian Consumer Rights Protection Law: write to us with a photo and your order number.